Q: I have found a DVD set I would like to purchase on DVD Booth. How do I place an order?
A: It is easy to place an order with us here at DVD Booth. Simply click 'Buy Now' for the item(s) you would like to purchase, and submit your details to us. Your order will be processed and your item shipped to you rightaway!
Q: How can I pay for my order?
A: We accept payment for orders by Mastercard credit / debit cards, or Visa credit / debit cards.
Q: Can I place my order on the phone?
A: Yes, you can submit your order to our telephone support staff if you prefer. Please call the number displayed on our website during business hours EST (Eastern Standard Time), and our customer support specialist will be glad to assist.
Q: Can I track my order after it has been placed?
A: Yes, you can check the status of your order on our customer support portal once it has been submitted to us. Once the order has been shipped, you will receive a tracking number for the shipment as well.
Q: I need to cancel my order. How can I do this?
A: Please send an e-mail to our customer support staff with your order details, and also what issue(s) you are experiencing with the order. We will do our utmost to resolve any problems for you.
Q: Are there any taxes applicable on the shipments I receive from DVD Booth?
A: We declare all our shipments as gifts with a low value, and you will not have to pay any Customs or Duties charges when receiving your order from us.
Q: How is it possible that DVD Booth has all these great DVD sets for sale, that nobody else has?
A: We exist to provide unreleased, otherwise unavailable television films to the public. These classic TV shows are considered public domain under the legislation known as the 'Berne Act' - they are not covered by copyright laws.
Q: What if the item I have received is faulty?
A: All items are covered under the terms of our warranty and guarantee policy. Please simply contact our Customer Support staff who will resolve any problems you may have with your purchase immediately.
Q: I need help with an order I have placed, OR I have questions on a prospective purchase. How do I get assistance?
A: Please contact our friendly Customer Support staff who will be glad to assist you in any way possible. Please allow up to 24 hours for a response to your message - in most cases, however, a response is forthcoming in a much shorter timeframe.
Customer Care is a very important aspect of our business here at DVD Booth, and we will strive to resolve any issues you may have with your order to your complete satisfaction. Please do not hesitate to contact us anytime, if you have any inquiries whatsoever!